Do not attempt to transfer files to the FTP site if you use a dial-up internet connection.
Accessing the ftp site for upload or download.
Open internet browser. (Google Chrome seems to work best with our FTP site.)
Click this link to the ftp site: https://ftp.memorybook.com or manually enter the url https://ftp.memorybook.com in the address bar and press “Enter.” Do NOT add www.
User name: School Code Password: Contact Your Customer Service Representative
Depending on the size of your folder, the speed of your internet connection, and the speed of your computer, the uploading process can take a long time (hours). We recommend you start the uploading process at a time when you will not be using your computer for several hours, so you won’t be inconvenienced while waiting for the upload/download to complete. Your file will disappear from the window when transfer is successful. Please do not grab and drop multiple copies of the file into the window. Note: If the user name/password dialog box does NOT open, and the error indicates a bad username or password, click on the File menu, then select Login As to force the browser to allow a username and password to be entered.